Meet The Team

Adam is a successful MBA (Masters in Business Administration), fluent in Spanish having lived and studied in Seville (Spain), Madrid and San Sebastián (Basque Country) for many years. He speaks several European languages, including French, Portuguese and some Italian. After graduating with a BA (Hons) in Spanish, he later completed his MBA at Kent Business School and dual qualification at the University of Deusto (San Sebastián), during which time he received a distinction in Advanced Business Spanish.

Adam worked as a management accountant for an industrial holding company, and as a professional Spanish to English translator for many years. He is a full member of the Institute of Linguists (MCIL) and the Institute of Translation and Interpreting, and is qualified to teach English as a Foreign Language (TEFL). Adam has owned and managed Business Language Services Ltd. for 15 years, after having acquired the company when it was a small language school and translation company in Abergavenny. Adam is ultimately responsible for the overall management and performance of the company, with specific focus on the supervision of all translation work and quality control.

Rhys is a native speaker of English and Welsh. He studied German with Business Studies at Swansea University, which included a year studying at Reutlingen Business School and working as a translator and project manager in Bremen. He then completed a Master’s degree in Translation Studies with Language Technology in 2012.

Rhys joined the BLS team in 2014 and was promoted to a senior role of Operations Manager in September 2016. Rhys has since become Operations Director and now works closely with the rest of the team to ensure the successful provision of all of our translation, localisation, interpreting and language training assignments. He plays a key role in ensuring that Business Language Services Ltd. runs smoothly and efficiently so as to meet the needs of our many customers. Rhys continues to be involved in specific translation and proofreading tasks in his language pairs, as required.

In his free time, Rhys follows the Swans (don’t tell any of his colleagues in Cardiff!) and the Cymru football teams wherever it takes him!

Qualifications: BA (Hons) German and Business Studies, MA Translation Studies with Language Technology

Native in Welsh and English, Sarah is a passionate polyglot with a keen eye for detail. She studied BA French & Italian at Cardiff University which included a year studying at the University of Catania and the Faculty of Translation and Interpreting at the University of Geneva. She then went on to achieve a Distinction in her Translation Studies MA at Cardiff University. Through her time at university, living abroad and working at Business Language Services Ltd., Sarah also has advanced knowledge of a number of other European Languages, including Spanish and German.

Sarah joined the company in January 2017 as a Project Manager. She now works as Senior Quality Manager and is responsible for implementing and maintaining the ISO 9001:2015 Quality Management Standard at BLS. In addition to her quality and project management duties, she undertakes Welsh to English, English to Welsh, Italian to English, and French to English translation, and proofreading in a number of languages. Her specialisations include marketing, advertising and literary texts.

In her free time, Sarah is a big foodie and music lover, and enjoys using her organisational skills as her friends and family’s personal project manager, from travel arrangements to weddings.

Qualifications: BA (Hons) French & Italian, MA Translation Studies

Madeleine studied her BA (Hons) in French & Spanish at Cardiff University, which included a year studying at the University of Cáceres in Extremadura and the University of Caen in Normandy. She also has knowledge of German, and is working to increase her proficiency in this language.

After graduating, Madeleine worked as a proofreader at a translation company in Buckinghamshire, before progressing into a training role. Madeleine decided to relocate back to South Wales in 2016, and worked for several years in a business development and research role for a financial intelligence company. Madeleine joined Business Language Services Ltd. in April 2019. Alongside her project management duties, Madeleine translates and proofreads French and Spanish texts into English.

Outside work, Madeleine enjoys reading novels, and is working on writing her own when her toddler and housework allow.

Tom is a highly skilled Welsh translator who graduated from Swansea University with a BA in Welsh. During this time, he honed his language skills, and then went on to complete his Masters, also at Swansea University, in Professional Translation, where he learned how to effectively use CAT tools and other industry-standard technologies. He also achieved his Welsh language proficiency award during his studies and completed an internship with a Welsh translation company as a Welsh translator, while also assisting with CAT tool use.

Starting on a temporary contract for Business Language Services towards the end of 2019, Tom has since been offered a full-time, permanent appointment. Since joining the company, Tom has taken on many translation and proofreading jobs as well as providing support to the company in all aspects of Welsh translation.

Tom is currently working towards becoming a full member of Cymdeithas Cyfieithwyr Cymru, and is driven to improve and develop as a translator.

When he’s not working, Tom enjoys reading, especially fiction, and picking up heavy stuff then putting it back down again.

Qualifications: BA (Hons) Welsh, MA Professional Translation

With 15 years of experience in the industry, Lizzie brings a wealth of experience in translation, project management and business development to the team.

Lizzie studied French and Italian at Bristol University, where she spent a year studying in Bordeaux and at the prestigious School for Translators and Interpreters in Bologna. She spent her summers working in France and the USA, and teaching English as a foreign language to Italian school children.

After graduating, Lizzie moved to Italy where she took an internship at a large language service provider in Florence. She was soon promoted to Lead English Project Manager, with responsibility for key client accounts. She went on to set up her own successful business based in Italy and the UK, which she ran for 6 years and sold in 2016.

A keen Italian linguist, Lizzie specialises in technical translation and transcreation for luxury brands. She enjoys visiting family and friends in Italy each summer, to fine-tune her language skills and enjoy the Italian weather and cuisine.

Lizzie joined the team in May 2023 and is looking forward to using her skills to help BLS with their ambitious plans for growth.

A mum of two, Lizzie spends most of her free time preparing snacks or standing on the side of a football pitch in the freezing cold, and she wouldn’t have it any other way.

Qualifications: BA (Hons) French and Italian

Erin is a native Welsh speaker and a skilled Welsh translator who studied at Cardiff University and graduated with a BA in Welsh. During this time, she developed excellent language skills and was particularly fond of the professional translation modules she was a part of. As part of her degree Erin completed an internship working as a translator and proof-reader for departments within the University and completing translation projects for independent local companies.

After her time at university Erin went on to work professionally as a translator and proof-reader, beginning a successful career in the translation industry. Erin further developed her linguistic skills while working for several Welsh translation companies before working as a freelance translator for a time. Working as a freelance translator allowed her to also focus on working sull time in the Mental Health industry in Scotland in 2020, another passion of Erin’s. She has since returned to working full time as a Welsh translator and is continuing her professional development in the field with BLS.

When she’s not working hard producing high quality translations, Erin enjoys traveling and experiencing different cultures. She also has a real passion for writing and will often spend her time working on a variety of pieces.

Qualifications: BA (Hons) Welsh

Bronwen is a skilled French and German linguist. She studied BA French and German at Cardiff University and particularly enjoyed the translation modules during her time studying. Bronwen also participated in a year abroad in Lyon & Rostock where she was able to immerse herself in the languages and cultures around her and hone her language skills while engaging with local communities and fellow students. The invaluable experience she gained from her year abroad have undoubtedly aided her in her career as a translator and project manager so far. After graduating from her BA course Bronwen then studied an MA in Translation Studies at Cardiff University where she discovered her passion for audio-visual subtitling and translation after subtitling a German film for MA extended project.

Bronwen joined BLS in February 2023 and has very quickly become indispensable and has big plans for her future with the team, both in sharing her knowledge of audio-visual subtitling and translation and in expanding her skillset with regards to her project management role.

Outside of work, Bronwen is an avid gamer and enjoys learning new languages with a certain persistent green owl. She is currently learning Swedish, Finnish, Japanese and Welsh. Bronwen also has an infallible, unwavering passion for the Eurovision Song Contest.

Qualifications: BA (Hons) French and German, MA Translation Studies

Joseph is a talented linguist, having achieved a first-class BA in French and German at Newcastle University. He also has intermediate knowledge of Dutch and is striving to increase his proficiency in this language. After graduating a year sooner than planned due to the Covid-19 pandemic, Joseph moved to Edinburgh to study MSc Translating at Heriot-Watt University, where he developed his passion for the industry and honed his skills in translating French and German into English. He also worked part-time as a freelance translator during his master’s, allowing him to put his classroom knowledge into practice and gain experience with many text genres and CAT tools.

After completing his MSc, Joseph worked in a temporary translation project management position in Surrey for just under a year, before joining the Business Language Services team in November 2023. In addition to project management, Joseph also assists with British English localisation, as well as translating and proofreading translations from French and German into English.

In his spare time, Joseph enjoys listening to music and podcasts in his languages, often whilst hiking up a Welsh mountainside.

Qualifications: BA (Hons) Modern Languages (French and German with Dutch), MSc Translating


Ciera is an accomplished French and Spanish linguist who studied MA French and Spanish at the University of Glasgow. Ciera spent her year abroad in Pau, France and a subsequent period in Valencia, Spain, where she worked as an English language assistant in schools for both children and adults. She loved every minute of her time there as she was able to fully immerse herself into the languages and cultures around her. Without doubt, the invaluable experience she gained from her stays abroad have supported her in her career as a translator and project manager so far. After graduating from her MA course, Ciera then studied an MSc in Translation Studies at the University of Glasgow where she found her niche within the language industry.

Ciera joined BLS in May 2023 and is already a valued member of the team. She is eager to improve her language and project management skills and is excited to support the company as it grows.

When she is not being a boss PM, Ciera is a professional traditional flute player who loves to play both traditional Irish and Scottish music. Her passion for this has led her to compete and win titles internationally, attend festivals and meet lots of other talented musicians from around the globe.

Qualifications: BA (Hons) Modern Foreign Languages, MA Translation Studies


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