We have been working with Business Language Services for the last two years on our project to update our Instructions for Use (multi-language version). There were 17 languages covered in this project and the services provided by this company have been excellent. Great communication, quick timeline and flexibility to suit our needs.
We approached Business Language Services to assist Caerphilly Trading Standards develop a multi-language Poster (Welsh, English, Punjabi, Urdu, Turkish, Bengali, Mandarin, Cantonese and Kurdish) for display in Takeaway premises. The poster was designed to assist consumers who have a food intolerance or allergy to enjoy food safely and support businesses. The prompt translation and subsequent proof reading of the allergen posters provided by Business Language Services was invaluable and very much appreciated.
I am writing to express my gratitude for the extremely high quality of service that you provided at the ENOC conference recently. Delegate after delegate expressed the view that the service was one of the best that they had ever used. Please convey my gratitude to your team.
We worked with the team at Business Languages Service and community volunteer translators at the Let's Interpret project to translate some children's activities and feedback surveys into the 5 common languages of Cardiff. The team at Business Languages Service listened to our brief and worked well with us and the volunteers, keeping to timescales and providing excellent feedback to our volunteer translators. We are now successfully able to connect children and families to Cardiff's wildlife in their own languages.
PACEY have used Business Language Services as our primary source of high quality translation for a number of years. We have always been extremely pleased with the standard of service provided in terms of translation quality, time and attentive customer care. They are highly responsive and approachable and the services provided supported our successful implementation of Welsh language resources and services. We would not hesitate to recommend Business Language Services to other organisations requiring professional translation services.
We were very happy with the service provided, both in terms of the quality of the translation and the timeframe within which the work was delivered. Thank you!
We have used Business Language Services a couple of times now and they have always been really helpful and quick at responding. We initially approached them with a query that we had come across for the first time and they were excellent at answering our questions, providing guidance to us and being able to carry out the specific task in a timely manner.
A very professionally-run course. The tutor was able to adapt the pace and content to my needs, and also to provide a range of useful cultural information.
BLS are always really speedy at getting translations back to me - even if there are extra bits we missed in the main document, or changes we've made a few days later! They're my go-to for translations when we have narrow deadlines and can always be relied on.
Business Language Services were fantastic to work with on our First World War interactive documentary. It was a complicated project but they managed everything calmly, quickly and efficiently.
Business Language Services have supported us in our careers & employability agenda by providing our students with advice relating to careers in the translation industry, and by participating in panels for mock interviews for students. We are very pleased to collaborate with a Cardiff-based company that provides a variety of language services in a professional context and can therefore provide an insight into a field that is of interest to many of our students. Translation is in high demand across our institution, and as our school ceased providing this function in 2016 I frequently refer colleagues who require this service to BLS.
Very professional use of trainers. Relaxed atmosphere. Hard but realistic pace.
Your service really has been fantastic, and Sarah has been incredible! Always there to help and very fast at finding the right people for the job.
I've been very impressed with the professionalism of Business Language Services. Whenever I have submitted work for translation, be it a full menu or just a statement, the work has been completed in good time, and more importantly, I have been kept up to date with the progress of the job!
Thank you very much for your assistance with our meeting, and especially for your patience with some of the speakers! I have had very good feedback from the group who very much appreciated your work and the quality of the Spanish interpreting.
We have been very satisfied with the professionalism, expertise, and efficiency of the Business Language Services team throughout several projects and would not hesitate to use their services again in the future.
Over the past 3 years, the Continuing Professional Development Unit at Cardiff University have developed a good working relationship with Business Language Services and in particular their interpreter, Li Li... Their processes for assigning interpreters to a project are efficient and flexible. Communication with Business Language Services is seamless and any issues we have encountered have been dealt with swiftly and to our satisfaction. Their service is provided at a competitive rate.
Business Language Services provide Mandarin translation services for the University. They deliver fast, accurate translations and their team are very helpful and professional. I would definitely recommend their services.
I could not fault the prompt replies to my queries and completion. All staff I dealt with via telephone and email had excellent interpersonal skills - there was total professionalism in all responses. The interpreter was very helpful. I had no issues with the quality of work provided and would like to thank BLS and the interpreter for all their help. I was happy with the pricing.
We have developed a good working relationship with Business Language Services and in particular the project managers who provide a seamless booking process. They are able to make any amendments to the services we have booked and in a timely manner. We have supported our clients with many interpreter and translation services from BLS, which we have always found to be very professional.
I would like to pass on our agent's comments that the job is the best technical translation he has seen, and we think that you give an excellent service.
Fast, friendly service, people who care and understand the needs of charities.
British Canoeing Awarding Body has used Business Language Services on two occasions. Each time we have been extremely satisfied with the professionalism demonstrated from start to finish, the prompt turnaround time from set up to completion and the accuracy of the translations returned. We would not hesitate in recommending Business Language Services.
We were very pleased with the service, no complaints at all.
Thank you very much. I rate Business Language Services very highly and would highly recommend you to others.
Once again, a huge thank you for your quick and very efficient hard work on these translations.
Thanks very much for your help with this. Everything worked smoothly and your people all did a great job - professional with a nice dose of informality. The interpreters were working in a difficult field covering both Intellectual Property and pharmaceuticals and it was very creditable that they were able to do as good a job as they did. They were both very pleasant, joined in and became part of the group, which helped engender a friendly and productive atmosphere and played a very positive part in what was a successful event. All the equipment worked perfectly and the sound quality was high. The equipment was installed and removed rapidly, without any problems, and the technician was there when needed, always ready to help speakers with lapel mikes, nip and switch off a microphone left on etc. Very good.
We felt reassured from the outset that we were receiving a great service with thorough and stringent quality assurance and excellent communication.
We found Business Language Services extremely efficient and effective to work with. Amy handled all of our requests excellently and we couldn't have been more pleased with speed and accuracy of the results. We would definitely recommend BLS and plan to use them for all our future language needs.
I had the pleasure of working with Business Language Services (specifically Rhys and Adam) in relation to them hosting a tailored work experience for one of my students at Cardiff University. They offered my student a hands on work experience and gave personal advice and feedback, which I know has helped shape her future career choices. The communication and understanding from the team was exception and I hope to work with them again in the future.
We have used and developed a great relationship with BLS over the last 10+ years. Their dedication to our enquiries is evident from the start and continues throughout. We appreciate their attention to detail and assistance in bringing our customers projects to life, quickly and at a competitive cost
I have to say your French interpreters were BRILLIANT! Their work was excellent and they handled all sorts of requests really well and in very good spirits. The engineer was also superb and handled the fact that the room had to be completely moved around on Saturday morning extremely well!
Josh was great - he helped us throughout the whole process and continued to coordinate further changes with the translation when requested. Fast and efficient.
We have always found Business Language Services to be extremely professional and efficient. You always manage, somehow, to accommodate our requests even those requests at rather short notice. Would highly recommend your services to others. Long may it continue!
It's always a pleasure working with BLS. They are responsive and always very helpful. They maintain a good level of contact during a project and there's always someone available to respond to queries. Whether the job is large or small, their general level of service has always been consistently good.
BLS has assisted us with the translation of our machine manuals and screen content for our PLC controlled HMIs. They have been particularly adept at understanding the engineering terms and technical nature of our requests and have translated these into not only the more commonly used European languages such as French, Spanish, Italian etc, but have also supplied us with Simplified Chinese and Hebrew translations.
We have had the pleasure of working with BLS (specifically James) on many occasions in relation to our English to Welsh translations. We have found their communication and accuracy of work beyond reproach. We class BLS as a first call supplier and would never think of using any other company for our translations.
Business Language Services were incredibly helpful and provided a great and fast service, which was just what we needed for our programme. Thank you so much. We will definitely use again.
We applied for proofreading services to various companies, but Business Language Services is perhaps the leaders in this direction. When we need proofreading from a British native speaker, we invariably resort to the services of this agency. Proofreading is done quickly, professionally and efficiently.
Business Language Services are our go to company for all our translations services whether it be French, German, Italian, Spanish etc., we've always found them to be cost effective, efficient, diligent and above all easy to work with, I would have no problem in recommending Business Language Services to any of my business associates.
Peter Alan have 30 branches across South Wales and have been a part of some of those local communities for over 50 years. We recently decided to review our service offering to ensure sufficient Welsh language provision across our network. BLS have played a critical role in helping us to achieve this, and will continue to do so in the future. Their translation turnaround times, the accuracy, attention to detail, professionalism and competitive pricing make them a valuable business partner for Peter Alan, helping us to enrich our brand and meet a rising consumer demand.
As you can guess from us coming back regularly with new translation enquiries, we are happy with the service you provide, and how easy communication is as well. We really appreciate how quick the turnaround is from the day I confirm with you the order to the day you send translations back over.
Business Language Services provided an exceptional service, from the turnaround time to the resolution of any minor adjustments. The quality of work has always been of an extremely high standard. Their prices are also very competitive. Additionally the customer service staff are always friendly and very helpful. I wouldn't consider using any other company.
Quick, efficient with easy layout for our multi language translation.
The translation is perfect. I want to congratulate your team because the translation of 34 files in one week is impressive!
Fantastic! Very prompt and always helpful.
Can I just say how impressed we are with the service you provide? Really excellent, and we'd recommend you wholeheartedly.
Very efficient and polite. Jobs are always completed in a timely manner and flexibility is given with how the translations are presented to you.
The service provided was prompt and efficient and well received by our customers.
Professional and prompt and very helpful.
Fantastic service with excellent communications. We needed a fast turn around due to the nature of the work and were extremely pleased with the timescale. An accurate and efficient service, I would highly recommend this company.
BLS were very prompt in their attention and easily understood the brief that we had and quickly and accurately provided the details needed for a reasonable cost in a professional way.
I commissioned Business Language Services to translate a technical engineering website content into Japanese and have been very happy with the service. Their communication and how they address this project has been very professional. The translation went very smoothly, and presented back to me for use very clearly. The timing of the project was fantastic, it was undertaken in a very reasonable time. We experience no issues the entire project from quote to completion was perfect. Very happy with the service.
We appreciate your efficient support for the translation service you provide.
BLS are a pleasure to work with, they provide quality translations promptly and are always on the end of the phone to answer any questions we may have.
Thanks to Louise and Holly, you have been a pleasure to deal with.