BLS are delighted to announce their appointment as providers of translation and voicemail services to Merthyr Valleys Homes, a new social landlord for around 5,000 properties in the Merthyr Tydfil area.

BLS will be providing and managing freephone telephone lines in Welsh, Polish and Portuguese. Each telephone line will connect to a pre-recorded greeting in the appropriate language. BLS will translate each voicemail message into English and send to Merthyr Valleys Homes, then translate their response back into the original language of the message. For more information about Merthyr Valleys Homes visit their website:

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