We are delighted to announce the launch of our new online ordering and payment system for certified translations. Certified translations are often needed quickly, so this tool has been designed to speed up the quoting, ordering and payment process and allow us to get started on your translation sooner. This article outlines how the system works and its key advantages.
What is the new system?
As demand for certified translations continues to grow, our new online ordering system makes it quicker and easier than ever to place an order and pay for your translation.
Previously, our quotation process would involve us manually analysing your document(s) and sending you a quote, which you would pay for manually by bank transfer. This could be a time-consuming process; as documents requiring certified translation are often very similar, we saw an opportunity to simplify the process.
The new system streamlines the process of ordering and paying for a certified translation, allowing you to see upfront how much your project will cost and, if you wish to proceed, make your payment online using the secure system. In turn, this allows us to get started on your translation straight away when we receive it, rather than first needing to analyse the document and prepare a quote, shortening the overall turnaround time for you. This also has the added convenience of you being able to order translations outside our office hours.
Advantages of the new system
| Old system | New system |
| Manual submission of documents (by email or via the online quote form) | Instant, secure upload of documents for translation |
| Back-and-forth with our project management team to confirm all necessary details to provide a quote | Simple online checkout: you can see upfront what details we need, and we can get started on your translation straight away |
| You wait for us to analyse your documents and prepare a bespoke quote | You see the price upfront, automatically updated as and when you make any changes |
| Manual payment by bank transfer or card | Instant, secure online payment |
| From initial enquiry to payment in a couple of hours, on average | Initial enquiry to payment in minutes |
| Quotation and payment only available during office hours | Ordering and payment available 24/7 |
Step-by-step: how to order a certified translation
- Select the language combination for your translation
- Confirm the number of pages to be translated
- Upload your files for translation
- Select your preferred delivery date (minimum turnaround times apply)
- Add any additional services, such as higher certification levels (notarisation or apostille), multiple printed copies or express postage
- Include any additional notes that you wish to pass on to our project manager and/or linguists, such as preferred spellings of people’s names in different writing systems
- Provide your contact details for delivery and in case our team have any queries about your order
- Make your payment online via our secure payment system
- Receive an order confirmation email
- We complete your translation and deliver it by email and/or by post, as required
Development of the system
The new system has been developed in partnership with our fantastic web partner, Webjects. Their technical knowledge and expertise have allowed us to develop a user-friendly system, underpinned by Stripe’s secure payment technology.
“We’re really proud of the new system, which was developed in close collaboration with Webjects. Their technical insight and attention to detail have helped us create a fast, secure and user-friendly solution for our clients. With Stripe’s trusted payment technology behind it, we’re confident this will make ordering certified translations quicker and easier than ever.”
– Rhys Thomas, Operations Director, Business Language Services
We are working continuously with Webjects on further improvements and additional features; watch this space for further updates coming soon!
Our certified translation services
We regularly provide certified translations of a wide range of certificates and official documentation for individual clients. This is typically required if the translation is needed for official purposes such as applying for a visa, passport or driving licence, getting married, or registering a birth or death.
Common documents that require certified translation include:
- Marriage certificates
- Birth certificates
- Death certificates
- Divorce papers
- Academic certificates
- Police criminal record certificates
Certification confirms to the authority or organisation receiving the translation that it was completed by a suitably qualified professional translator, and that the translation is accurate and can be legally relied upon.
We also offer higher levels of certification, including notarisation, apostille and sworn translation. These are sometimes needed for certain highly sensitive legal purposes, if requested by the receiving authority.
Find out more about our certified translation services here.
Got a question?
If you have any queries about the new system or need help placing an order, please get in touch by email to in**@*************************co.uk, by phone on +44 (0)29 2066 7666, or fill out our online quote form.
